Privacy & Cookies Policy
This privacy policy applies between you, the User of this Website and Helen Christov T/A Ziggurat World of Herbs, the owner and provider of this Website. Helen Christov T/A Ziggurat World of Herbs takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, the Terms and Conditions and Data Protection Policy. Please read this privacy policy carefully as it affects your legal rights.
Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
Definitions and interpretation
In this privacy policy, the following definitions are used:
Data: Collectively, all information that you submit to Helen Christov T/A Ziggurat World of Herbs via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018, which is the UK’s implementation of the General Data Protection Regulation (GDPR).
GDPR: The General Data Protection Regulation (EU) 2016/679.
Helen Christov T/A Ziggurat World of Herbs, or us: Helen Christov t/as Ziggurat World of Herbs of 2 The Cross, Street Lane, Higher Odcombe, Somerset, BA22 8UN.
User or you: Any third party that accesses the Website and is not either (i) employed by Helen Christov T/A Ziggurat World of Herbs and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Helen Christov T/A Ziggurat World of Herbs and accessing the Website in connection with the provision of such services.
Website: The website that you are currently using, www.zigguratworldofherbs.com or www.zigguratworldofherbs.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
In this privacy policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
A reference to a person includes firms, companies, government entities, trusts and partnerships.
“Including” is understood to mean “including without limitation”.
Reference to any statutory provision includes any modification or amendment of it.
The headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
This privacy policy applies only to the actions of Helen Christov T/A Ziggurat World of Herbs and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Helen Christov T/A Ziggurat World of Herbs is the “data controller”. This means that Helen Christov T/A Ziggurat World of Herbs determines the purposes for which, and the manner in which, your Data is processed.
How we collect Data
We collect Data in the following ways:
Data is given to us by you
Data is collected automatically
Data that is given to us by you
Helen Christov T/A Ziggurat World of Herbs will collect your Data in a number of ways, for example: when you contact us through the Website, sign up to be a member of the website, by telephone, post, e-mail or through any other means. In each case, in accordance with this privacy policy.
See the Data Protection Policy for more detail on how the data you provide is used and protected.
Data that is collected automatically
To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Use of Cookies
This website uses cookies which are small pieces of data stored on a site visitor’s browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. This website uses the following cookies:
Essential and functional cookies
Analytics and performance cookies
Essential and functional cookies
These are required for the website to function properly and so cannot be turned off.
Name: _acloggedin
Purpose: Supports login by Scheduling client if the client has an account
Type: Cookie
Duration: January 1, 2025
Name: _client_acloggedin
Purpose: Supports login by Scheduling client if the client has an account
Type: Cookie
Duration: January 1, 2025
Name: algoliasearch-client-js
Purpose: Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster
Type: localstorage
Duration: Persistent
Name: CART
Purpose: Shows when a visitor adds a product to their cart
Type: Cookie
Duration: two weeks
Name: client_username
Purpose: Remembers a logged in Scheduling client's username between visits
Type: Cookie
Duration: one year
Name: Commerce-checkout-state
Purpose: Stores state of checkout while the visitor is completing their order in PayPal
Type: sessionstorage
Duration: session
Name: Crumb
Purpose: Prevents cross-site request forgery (CSRF)
Type: Cookie
Duration: Session
Name: hasCart
Purpose: Tells Squarespace that the visitor has a cart
Type: Cookie
Duration: two weeks
Name: Locked
Purpose: Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Type: Cookie
Duration: Session
Name: PHPSESSID
Purpose: Securely authenticates a visitor during their checkout in Scheduling
Type: Cookie
Duration: one month
Name: RecentRedirect
Purpose: Prevents redirect loops if a site has custom URL redirects.
Type: Cookie
Duration: 30 minutes
Name: remember_client
Purpose: Remembers Scheduling client’s login details if they have an account
Type: Cookie
Duration: 365 days
Name: siteUserCrumb
Purpose: Prevents cross-site request forgery (CSRF) for logged in site users
Type: Cookie
Duration: three years
Name: SiteUserInfo
Purpose: Identifies a visitor who logs into a customer account
Type: Cookie
Duration: three years
Name: SiteUserSecureAuthToken
Purpose: Authenticates a visitor who logs into a customer account
Type: Cookie
Duration: three years
Name: squarespace-announcement-bar
Purpose: Prevents the announcement bar from displaying if a visitor dismisses it
Type: local storage
Duration: persistent
Name: squarespace-likes
Purpose: Shows when you've already "liked" a blog post
Type: local storage
Duration: persistent
Name: squarespace-popup-overlay
Purpose: Prevents the promotional pop-up from displaying if a visitor dismisses it
Type: local storage
Duration: persistent
Name: squarespace-video-player-options
Purpose: Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to the website
Type: local storage
Duration: persistent
Name: ss_cookieAllowed
Purpose: Remembers if a visitor agreed to placing analytics cookies on their browser
Type: Cookie
Duration: 30 days
Name: ss_sd
Purpose: Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions
Type: Cookie
Duration: session
Name: Test
Purpose: Investigates if the browser supports cookies and prevents errors
Type: Cookie
Duration: Session
Name: TZ
Purpose: Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.
Type: local storage
Duration: persistent
Analytics and performance cookies
These cookies collect anonymous data about how visitors use the website, which is useful for improving the website content. Analytics cookies are only used if Users agree to their use by clicking ‘Accept’ in the cookies consent banner. If you do not agree to the use of analytics cookies, do not click Accept.
Name: ss_cid
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Duration: two years
Name: ss_cpvisit
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Duration: two years
Name: ss_cvisit
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Duration: 30 minutes
Name: ss_cvr
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Duration: two years
Name: ss_cvt
Purpose: Identifies unique visitors and tracks a visitor’s sessions on a site
Duration: 30 minutes
Keeping Data secure
We will use technical and organisational measures to safeguard your Data, for example, we store your Data on secure servers (run by Squarespace).
Technical and organisational measures include measures to deal with any suspected Data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@zigguratworldofherbs.com.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
This website is hosted on Squarespace. Squarespace provides us with the online platform that allows us to sell our products and services to you. Your Data may be stored through Squarespace’s Data storage, databases and the general Squarespace applications. They store your Data on secure servers behind a firewall.
Data retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your Data:
Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@zigguratworldofherbs.com
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at www.ico.org.uk
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Intellectual property and acceptable use
All Content included on the Website, unless uploaded by Users or stated otherwise, is the property of Helen Christov, our affiliates or other relevant third parties.
In this policy, Content means any text, graphics, images, photos, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users.
By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
You may, for your own personal, non-commercial use only, do the following:
retrieve, display and view the Content on a computer screen
print one copy of the Content
You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Helen Christov.
Prohibited use
You may not use the Website for any of the following purposes:
in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
Availability of the Website and disclaimers
Any online facilities, tools, services or information that Helen Christov makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Helen Christov is under no obligation to update information on the Website.
Whilst Helen Christov uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Helen Christov accepts no liability for any disruption or non-availability of the Website.
Helen Christov reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
Limitation of liability
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, Helen Christov T/A Ziggurat World of Herbs accepts no liability for any of the following:
any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
loss or corruption of any data, database or software;
any special, indirect or consequential loss or damage.
Changes of business ownership and control
Helen Christov T/A Ziggurat World of Herbs may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Helen Christov T/A Ziggurat World of Herbs. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
Helen Christov T/A Ziggurat World of Herbs reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact Helen Christov T/A Ziggurat World of Herbs by email at info@zigguratworldofherbs.com.
Attribution
This privacy policy was based on a document from Rocket Lawyer.